Designing bespoke Managed Service Agreements tailored to the clients’ specific needs is something that BTS has a proven track record in, working in partnership with some of the country’s leading University’s and NHS buildings.
We design bespoke agreements encompassing the following services wrapped around an agreed set of Service Level Agreements for both Copper and Fibre all of which being managed by our fully contactable Service Desk Team.
These services can include but are not limited to:
- Patching and Connectivity
- VLAN Identification
- Office Moves
- Site Surveys
- Fire Break management
- Temporary installation set ups